Privacy Policy – How PK 55 Satta Protects Your Data

1 Introduction

PK 55 Satta ("we", "us", "the Platform") operates an online sports betting and entertainment platform serving players in Pakistan. This Privacy Policy applies to all users of the PK 55 Satta website and mobile application, including anyone who registers an account, makes a deposit or withdrawal in PKR, places a bet, or contacts our support team.

We are committed to handling your personal data responsibly. This policy is written in plain language so that every Pakistan player who uses our platform can understand exactly what we do with their information — without having to wade through confusing legal text. If anything here is unclear, please reach out to our support team through the Help section of the platform.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming policy, both of which form part of your overall agreement with PK 55 Satta.

2 What Data We Collect

PK 55 Satta collects personal data in several ways: information you provide directly during registration and account use, data generated automatically through your use of the platform, and information provided by third-party services involved in processing your transactions.

2.1 Information You Provide Directly

When you register a PK 55 Satta account or use our services, you may provide the following types of personal information:

• Identity information: Your full name, date of birth and gender;
• Contact details: Phone number and email address;
• Payment information: JazzCash account number, Easypaisa number, Raast ID, bank account details or card information used for PKR deposits and withdrawals;
• Verification documents: A copy of a valid identity document when requested for account verification;
• Communications: Messages you send to our customer support team, feedback you submit, or responses to surveys.

2.2 Data Collected Automatically

When you use the PK 55 Satta platform — whether through the website or the mobile app — we automatically collect certain technical information:

• Device information: Device type, operating system version, screen resolution and device identifiers;
• Usage data: Pages visited, features used, betting markets accessed, time spent on the platform and session duration;
• Location data: General geographic location based on your IP address (we do not collect precise GPS location);
• Log data: IP address, browser type, access times and referring URLs;
• Transaction data: Records of all deposits, withdrawals, bets placed and bonuses claimed on your account.

Data Category	Examples	How Collected
Identity	Name, date of birth	Registration form
Contact	Phone number, email	Registration form
Payment	JazzCash, Easypaisa, bank details	Deposit / withdrawal process
Verification	ID document copy	Verification process
Technical	IP address, device type	Automatic on platform use
Behavioural	Betting history, session data	Automatic on platform use

3 How We Use Your Data

PK 55 Satta uses personal data only for legitimate purposes directly related to operating the platform and serving our players. We do not use your data for unrelated commercial purposes, and we do not sell it to third parties.

The primary purposes for which we use your personal data are:

• Account management: Creating and maintaining your player account, verifying your identity and age, and processing login authentication;
• Transaction processing: Handling PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards, and processing withdrawal requests to your nominated payment account;
• Bet settlement: Recording bets placed, settling outcomes and crediting winnings to your account balance;
• Fraud prevention: Detecting and preventing account fraud, bonus abuse, money laundering and other prohibited activities outlined in our Terms and Conditions;
• Customer support: Responding to queries, resolving disputes and communicating with you about your account;
• Platform improvement: Analysing how players use PK 55 Satta to improve features, fix technical issues and refine the user experience;
• Responsible gaming: Monitoring account activity for signs of problem gambling patterns, and enforcing self-exclusion and deposit limit settings you configure;
• Promotions: If you have opted in, sending you information about relevant bonus offers, PSL season promotions and platform news.

4 Payment Data and Financial Information

Given that PK 55 Satta processes real-money PKR transactions, we apply additional care to how payment-related data is handled.

When you make a deposit using JazzCash, Easypaisa, Raast, a bank transfer or a card, the transaction is processed through secured payment channels. PK 55 Satta does not store full card numbers, CVV codes or complete mobile wallet credentials on our own servers. Payment processing is handled by third-party payment service providers who operate under their own security standards.

We do retain a record of your nominated payment method (for example, the last four digits of a card or your registered JazzCash number) in order to process withdrawals back to your account. This is standard practice and is necessary to return funds to the same payment method used for the original deposit.

All PKR transaction records — including deposit amounts, withdrawal requests and bet settlements — are retained as part of your account history. You can view your full transaction history within the platform at any time.

5 Cookies and Tracking Technologies

PK 55 Satta uses cookies and similar tracking technologies on the website and mobile application. A cookie is a small text file stored on your device that helps the platform remember your preferences and session state.

5.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These keep you logged in during a session, remember your language preference and maintain your betting cart. Disabling these cookies will prevent the platform from working correctly.
• Analytics cookies: Help us understand how players use PK 55 Satta — which pages are most visited, where users drop off, and how platform features are navigated. This data is used in aggregate and is not linked to individual identities.
• Preference cookies: Remember settings you have configured, such as your preferred sports markets or display settings, so you do not have to set them again each visit.
• Security cookies: Used to detect and prevent fraudulent activity, including bot access and account takeover attempts.

5.2 Managing Cookies

You can control non-essential cookies through your browser settings or the cookie preference panel within the platform. Please note that disabling essential cookies will affect your ability to log in and use the platform normally. Most modern browsers — including Chrome, Firefox and Safari on both Android and iOS — provide options to manage, block or delete cookies.

6 Sharing Data with Third Parties

PK 55 Satta does not sell your personal data. We share data with third parties only where it is necessary to operate the platform, comply with legal obligations or protect the security of our players. The categories of third parties who may receive limited personal data are:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the payment data necessary to process your PKR deposits and withdrawals.
• Identity verification services: Where we are required to verify your identity, we may share document data with a third-party verification provider operating under strict data handling standards.
• Fraud prevention services: We use automated fraud detection systems that may process device data and behavioural signals to identify suspicious activity. These systems operate on our behalf under data processing agreements.
• Analytics providers: Aggregated, anonymised usage data may be shared with analytics platforms to help us improve platform performance. No personally identifiable information is shared for this purpose.
• Legal authorities: Where required by applicable law or in response to a valid legal request, we may disclose personal data to relevant authorities. We will inform you of such disclosures where we are legally permitted to do so.

All third parties who handle personal data on our behalf are required to maintain appropriate security measures and to use the data only for the specific purpose for which it was shared.

7 Data Retention

PK 55 Satta retains personal data for as long as your account is active and for a period after account closure, as required to fulfil the purposes described in this policy and to comply with applicable obligations.

Specific retention periods by data type are as follows:

• Account and identity data: Retained for the duration of your account and for a period of five years following account closure;
• Transaction records: PKR deposit, withdrawal and betting records are retained for five years from the date of the transaction;
• Verification documents: Retained for five years after account closure or the date of last transaction, whichever is later;
• Customer support communications: Retained for two years from the date of the last communication in a support thread;
• Analytics and usage data: Anonymised analytics data may be retained indefinitely; data linked to your account is deleted when your account is closed;
• Marketing preferences: Retained until you withdraw consent or close your account.

Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8 Data Security

Protecting your personal information is a priority for PK 55 Satta. We implement a range of technical and organisational security measures to safeguard data against unauthorised access, disclosure, alteration or loss.

These measures include:

• TLS encryption for all data transmitted between your device and our servers;
• Encrypted storage for sensitive account and payment data at rest;
• Access controls limiting which team members can access personal player data, on a need-to-know basis;
• Automated fraud and intrusion detection systems that monitor platform activity in real time;
• Regular security reviews of platform infrastructure and third-party integrations;
• Secure account authentication, with the option for two-factor verification where supported.

While we take every reasonable precaution, no online platform can guarantee complete security against all possible threats. You play an important role in keeping your account safe — use a strong, unique password for your PK 55 Satta account and do not share your login credentials with anyone.

9 Your Rights Over Your Data

As a PK 55 Satta player, you have the following rights with respect to your personal data:

• Right of access: You can request a copy of the personal data we hold about you at any time. We will provide this within a reasonable timeframe following identity verification.
• Right to correction: If any personal data we hold about you is inaccurate or out of date, you can request that we correct it. For basic details such as phone number and email, you can update these directly within your account settings.
• Right to deletion: You can request that we delete your personal data. We will honour such requests subject to any legal obligations that require us to retain certain records — for example, transaction data required for financial record-keeping purposes.
• Right to object to marketing: You can opt out of promotional communications at any time through your account notification preferences or by contacting support. Opting out of marketing does not affect your ability to use the platform.
• Right to restrict processing: In certain circumstances, you may request that we limit how we use your data while a correction or objection request is being handled.

To exercise any of the above rights, please contact our support team through the Help section of the platform. We may need to verify your identity before processing a data request to ensure we are only sharing information with the account holder.

10 Children and Minors

PK 55 Satta is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes an age verification step, and we may request identity documents to confirm age at any point.

If a parent or guardian believes that a minor has registered an account on PK 55 Satta or has accessed the platform using an existing account, please contact our support team immediately. We will close the account, return any deposited funds and delete all associated personal data promptly upon verification of the complaint.

We also encourage parents and guardians to use device-level parental controls as an additional layer of protection against underage access to betting and gaming platforms.

11 Marketing Communications

PK 55 Satta may send you promotional communications — including welcome bonus information, PSL season offers, reload promotions and platform news — if you opted in to marketing during registration or at a later point through your account settings.

These communications may be sent via SMS to your registered phone number, or through in-platform notifications. We will not contact you through channels you have not consented to.

You can withdraw your consent to marketing communications at any time:

• Through the Notifications section of your account settings;
• By replying STOP to any SMS communication from PK 55 Satta;
• By contacting our support team and requesting to be removed from marketing lists.

Opting out of marketing communications does not affect your ability to receive essential account notifications — such as deposit confirmations, withdrawal updates and security alerts — which are sent regardless of marketing preferences as they relate to your account activity.

12 Updates to This Privacy Policy

PK 55 Satta may update this Privacy Policy from time to time to reflect changes to platform features, data practices or applicable requirements. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.

For significant changes — such as a material change to how we use your data or the types of data we collect — we will notify active players through an in-platform message or notification prior to the changes taking effect. Your continued use of PK 55 Satta following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage you to review this policy periodically so that you are always aware of how your information is being handled.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information is being handled on PK 55 Satta, please get in touch with our support team through the Help section of the platform. We aim to respond to all privacy-related queries promptly.

You can also visit our FAQ page for answers to common questions about your account, data and platform policies. For questions specifically about betting rules and account terms, please refer to our Terms and Conditions.